Privacy Policy

1) PRIVACY POLICY

Effective Date: December 13, 2017

The institutional website accessible at the address www.crystals.saint-gobain.com (the “Site”) is owned and edited by Saint-Gobain Ceramics & Plastics, Inc. d.b.a. Saint-Gobain Crystals, a company with its registered office at Hiram, Ohio (the “Company”). The Site uses several processing operations which purpose is to ensure the communication and exchange of information with users (e.g. forms for comments, newsletter, etc.). These operations may require the user to provide personal data, such as, for example, their email address. This privacy policy describes Company’s practices with respect to the processing of such data.

These processing operations notably make it possible to: provide, administer and communicate with you about products, services, events, surveys and promotions by Company or our affiliates (including by sending you marketing communications).

Types of Data Collected

Various types of personal data may be collected by the Site, including:

Various types of personal data may be collected by the Site, including: asking you to provide the name, email and or phone number, country, company title when requested to fill out our forms, by automated means, such as cookies and usage tracking; and by obtaining information from third parties, such as data vendors.

When you access our internet sites or use our mobile applications, we may automatically (that is, not by registration) collect additional data (such as type of Internet browser, IP address, and operating system used, domain name of the internet site which directed you to our site, number of visits, average time spent on the site, pages viewed, information on your interaction with the site). 

How Company Uses the Collected Data

The collected data: 
- Are for internal use only and are directed to those responsible for handling the user's request,
- Are used to provide and improve the Site and personalize the user experience,
- May be used to detect, prevent and mitigate fraudulent or illegal activity,
- May be used for any other purpose we describe when we collect the information, and
- Are kept only as long as necessary to carry out the purposes defined above.

Any personal data that may be collected through the use of this Site will be processed and stored by the Company in accordance with with the applicable law of jurisdiction..

How Company May Share the Collected Data

Company may disclose personal data collected through the use of this Site:

- To Company’s third party service providers that assist Company in the operation of its business and the Site,
- To a purchaser or successor entity in connection with the sale, merger, assignment or other transfer of Company or any of its affiliates, or line of business or product of Company or any of its affiliates,
- To respond to law enforcement requests or where Company determines that disclosure is required by applicable laws, court orders or government regulations,
- To enforce our Terms of Use, to protect the rights, privacy, safety or property of Company or others, and
- If you have consented to the disclosure.

Do Not Track

The Site does not support Do Not Track at this time. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For details, including how to turn on Do Not Track, visit www.donottrack.us.]

Changes to this Privacy Policy

Company may change this Privacy Policy from time to time in its discretion. Company will post such changes to this web page and note the date of the most recent revision of the Privacy Policy above. We encourage you to review this Privacy Policy frequently to be informed of how Company is collecting, using, retaining, protecting, disclosing, and transferring your information. Your continued use of the Site after Company posts any changes to the Privacy Policy constitutes your acceptance of such changes.

Access to Your Personal Data; Questions and Comments

We will provide you with reasonable access to your personal data in accordance with relevant laws, including by making reasonable efforts to provide you with the opportunity to update your information. To protect your privacy and security, we will take steps to verify your identity before granting access or making changes to your personal information. For any questions or comments about this privacy policy or your personal data, please send a written request to:

17900 Great Lakes Parkway, Hiram, Ohio 44234

Users are informed that their personal data be transferred to companies whose servers are located outside the European Union in particular.

► Refer to our Cookie Policy

► Saint-Gobain Group Privacy Policy (EU GDPR)

► California Consumer Privacy Act

Saint-Gobain Ceramics & Plastics, Inc. and all its businesses and subsidiaries are affiliates of Saint-Gobain Corporation and adhere to its group's privacy policy.  The group's California Resident's Notice is found at www.saint-gobain-northamerica.com/california-privacy-policy.